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Solution Engineering Manager job in Osterley


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Job Title - Solution Engineering Manager

Solution Engineering Manager


Sky is a valued part of everyday life in over 10 million homes. We entertain, excite and inspire our customers with a great choice of high-quality content. We strive to be the best for our customers and our people, and to make a positive contribution to life in the UK and Ireland.

We're always looking for ways to improve. That spirit has made us what we are today, and it will drive us to become what we want to be tomorrow.


You will join a department that uses cutting edge technology to provide applications that put Sky first across OTT Clients in Europe.As a Solution Engineering Manager, you will be an experienced technologist with an excellent management pedigree responsible for the concept, definition, exploration, and execution of all technical solutions across Europe for the Group Connected Apps client organisation.

Applying a highly collaborative approach and leadership techniques you will facilitate the delivery of solutions that span multiple propositions, product teams, and Sky DTH territories.

Key Responsibilities:

•Direct and manage the solution definition for all propositions under the Group Connected Apps department

•Line management responsibility for all Analysts and Architects within the department, maintaining a high contribution team through Sky's own initiatives and management best practice

•Protect and monitor all solution pipelines into the Group Connected Apps engineering teams ensuring high quality actionable workflow to the delivery organisations at all times

•Own, manage, evolve, and execute the discovery phase for all projects and programmes working in close cooperation with the Programme Management department

•Challenge solutions where estimates do not line up with time constraints

•Challenge solutions where there is no obvious customer benefit, directly or passively

•Aligning estimates and solution design with the multiple product teams, the wider technology group and the Business Stakeholders

•Manage the day to day operational aspects of scope lifecycle within a global agile delivery organisation

•Ensure effective communication of solution definition and solution scope dependencies and risk to the project organisation

•Maintain clear visibility of the right up-to-date information, of solution status at all times in a manner consumable to executive level

•Define, manage, and execute a set of business benefitting KPI's to manage tracking and performance of the solution engineering group, using this data to create an environment of continuous improvement.

Requirements / Skills:

•Proven people management skills- particularly managing people without direct authority

•Excellent people & communication skills - can work with a diverse range of personalities, credible with management teams and stakeholders

•Effective time management and organisational skills

•Brings energy and passion to the role

•Technologist first, but with a clear understanding of the mechanics of a business


•Extensive experience with consumer applications across multiple medium

•Proven track record as a customer or business facing analyst

•Ideally experienced in projects/operations within the IPTV industry.

•Knowledge and experience of a wide range of best of breed Agile software development methods.

•Proven ability to work to multiple senior stakeholders, dealing with differing priorities yet maintaining a clear direction for the project.

•Excellent grasp of delivery lifecycle from concept to go live

Behaviours sought:

•A track record of getting the job done the right way

•An enthusiasm and aptitude for learning new skills and practices

•Takes pride and ownership in their work and the work of their department

•Great at communicating with different audiences within technical and commercial communities.

•Ambitious, tenacious, and hungry

If you're ready to work in a dynamic environment alongside talented people who take pride in delivering great results, apply today

Happy to talk flexible working

It's our people that make Sky Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best.

If you are successful in your application for this role, your appointment will be subject to receiving a positive outcome from your Criminal Record Check.

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Find out what it is like to work at Sky
Job Title  —   Solution Engineering Manager
Job Ref  —   35510
Employer  —   Sky
Industry/Job Sector  —   Engineering, Manufacturing, Utilities
Country  —   UK
Location  —   Middlesex
City  —   Osterley
Address  —  
Closing date of applications  —   26/03/2017
We make sure that all of the employers on our site have made a commitment to being inclusive employers offering equal opportunities to all regardless of an individual’s ethnicity, gender, age, disability, sexual preference, religious beliefs and commitments

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