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Senior Technical Specialist - Windows job in Osterley
Find out what it is like to work at Sky
Job Title - Senior Technical Specialist - Windows
Sky is Europe's leading entertainment company and serves 21 million customers across five countries. Our business in the UK and Ireland has come a long way since starting out as a satellite broadcaster in 1989 and we're not stopping there. We're home to award-winning teams for everything from Customer Service to Marketing, from Technology to Finance, meaning there's plenty of opportunity for you, no matter what your career goals.
The Platforms and Engineering Team are responsible for all key non customer systems within the estate such as Active Directory, Exchange, Lync, Identity Management, Citrix, Client Technologies etc. The team have end-to-end responsibility for their platforms such as design, strategy and support.
We now have an exciting new vacancy for Senior Windows Technical Specialist.
As a valued employee of Sky, you'll benefit from a free Sky+HD premium package, an excellent pension scheme, private health care and a share save scheme. There's a range of other benefits to help you make valuable tax and national insurance savings too.
Your Key Responsibilities:
The mission of the Platforms and Engineering team is to provide a highly reliable and secure technology platform for our Enterprise users, supporting Sky's strategy across Europe, delivered by innovative, world-class professionals.
As a member of the Client Technologies team within Enterprise Technology, you'll help drive innovation, stability and security on our client devices.
•Deputise for the Windows Engineering & Management Team Leader when required
•Provide the highest level of consultancy and engineering support for both Windows. We want to increase this to cover client and platform security
•Represent Client Technologies at project kick off meetings
•Coach and mentor the team where required
•Enhance the design of our new Windows 10 build as well continuing to develop and support the existing Windows 7 build
•Working with wider teams to refine the build, implement testing standards and framework for OS and device benchmarking
•Work with Windows Engineering & Management Team Leader and Client Tech Manager to rollout to pilot users and plan for future rollout and inclusion in laptop refresh
•Provide support to Windows 10 rollout and laptop refresh
•Provide 3rd line support for Windows related issues, incidents and requests
•Assist in testing new peripheral and device requirements as required
•Application testing, getting feedback and action improvements or updates to the build
•Office compatibility assistance to the business to determine if any issues moving from one version to another.
•Designing deployment rings in new SCCM infrastructure for new versions of Windows
•Development and testing of new features/policies for Windows 10
•Assistance and support in wide scale rollout of Windows 10 alongside laptop rollout
•Amend existing and create new group policies
•Manage the support queue to ensure tickets are allocated and actioned accordingly
•Windows 7 & Windows 10 (1511 & 1607) operating system build design, testing and implementation/rollout
•Management and update of offline WIM
•Task sequencing design and implementation
•MS Office 2016
•WSUS and Image Management, MDT, MS WDS
•AV (McAfee ideally)
•Active Directory configuration & management
•Group policy creation and management
•Bit locker Encryption and MBAM
•Skype For Business
If you're ready to work in a dynamic environment alongside talented people who take pride in delivering great results, apply today
Happy to talk flexible working
It's our people that make Sky Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best.
If you are successful in your application for this role, your appointment will be subject to receiving a positive outcome from your Criminal Record Check.
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